Privacy Policy

Effective Date: May 11, 2026

Introduction

Wildflower Shore respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request a consultation or contact us
• Engage our advisory services
• Subscribe to our communications
• Participate in surveys or provide feedback

This information may include:

• Name and contact details (email address, postal address)
• Date of birth and age
• Financial information (superannuation details, income, assets)
• Tax file number (when required for service delivery)
• Employment status and retirement goals

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide retirement planning and pension advisory services
• Communicate with you about your consultation or services
• Analyze and improve our website and services
• Comply with legal and regulatory requirements
• Detect and prevent fraud or security issues
• Send you updates about legislative changes affecting retirement planning (with your consent)

Legal Basis for Processing (Australian Privacy Principles)

We process your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We collect and process information where:

• You have provided consent
• It is necessary to provide services you have requested
• We have a legal obligation
• It is necessary for our legitimate business interests

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (e.g., IT services, document storage)
• Professional advisors (accountants, lawyers) when necessary for service delivery
• Regulatory authorities when required by law
• Superannuation funds or financial institutions when you have authorized us to do so

All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure document storage systems
• Access controls and authentication requirements
• Regular security assessments
• Staff training on data protection

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Financial advisory records are retained for a minimum of seven years as required by Australian financial services regulations.

Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent for processing where consent was the legal basis
• Lodge a complaint with the Office of the Australian Information Commissioner

To exercise these rights, contact us at [email protected]

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through our cookie banner or your browser settings. For more details, see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Wildflower Shore
Level 12, Collins Tower
487 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]

Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au