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GDPR Compliance

Effective Date: May 11, 2026

Introduction

This page provides information for visitors from the European Economic Area (EEA) regarding our compliance with the General Data Protection Regulation (GDPR).

While Wildflower Shore is an Australian business primarily serving Australian clients, we recognize the rights of EEA individuals and commit to GDPR principles for all personal data we process.

Data Controller

Wildflower Shore is the data controller for personal information collected through our website and services:

Wildflower Shore
Level 12, Collins Tower
487 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: Where you have given explicit consent for specific processing activities
  • Contract Performance: Where processing is necessary to fulfill our advisory services
  • Legal Obligation: Where we must process data to comply with legal requirements
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your rights and freedoms are not overridden

Your Rights Under GDPR

As an EEA resident, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you, along with information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten)

You may request deletion of your personal data in certain circumstances, including when:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Note: This right may be limited by legal retention requirements for financial services records.

Right to Restriction of Processing

You may request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significant effects.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected] with the subject line "GDPR Rights Request." We will respond within one month of receiving your request.

We may need to verify your identity before processing certain requests. If your request is complex or you have made multiple requests, we may extend the response period by up to two months, notifying you of the extension.

Data Transfers Outside the EEA

As an Australian-based organization, your personal data will be transferred to and processed in Australia. We ensure appropriate safeguards are in place for international data transfers, including:

  • Implementing standard contractual clauses approved by the European Commission
  • Ensuring Australian data protection standards meet GDPR adequacy requirements
  • Obtaining your explicit consent where required

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Duration of our advisory relationship
  • Seven years following service completion (Australian financial services legal requirement)
  • Longer periods where required by law or to defend legal claims

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Staff training on data protection
  • Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay (within 72 hours of becoming aware) and provide:

  • Description of the nature of the breach
  • Likely consequences of the breach
  • Measures taken or proposed to address the breach
  • Contact point for further information

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR. For EEA residents, you may contact your local data protection authority.

A list of supervisory authorities is available at:
https://edpb.europa.eu/about-edpb/board/members_en

Children's Data

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

Cookies and Tracking

We use cookies and similar technologies in accordance with GDPR requirements. You can manage cookie preferences through our cookie banner. For detailed information, see our Cookies Policy.

Updates to This Notice

We may update this GDPR compliance notice from time to time. Material changes will be communicated through our website with an updated effective date.

Contact and Data Protection Officer

For questions about our GDPR compliance or to exercise your rights, contact us at:

Email: [email protected]
Subject: GDPR Inquiry

Wildflower Shore

Independent retirement planning and pension advisory services for Australians seeking financial clarity.

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